Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure a smooth and fast delivery process for all your orders. Please read through our shipping policy for more information.

1. Order Processing Time

  • We process and ship orders every day, including weekends and holidays.
  • Once your order is placed, it typically takes 1-2 business days to process and ship your items.
  • Please note that processing times may vary during peak seasons or special promotions.

2. Shipping Methods

We offer the following shipping options:

  • Standard Shipping: 3-54 business days
  • Express Shipping: 1-2 business days
  • All orders are shipped via trusted carriers like USPS, UPS, or FedEx, depending on your location and selected shipping method.

3. Shipping Costs

  • Standard Shipping: $5 (Free on orders over $50)
  • Express Shipping: $15
  • Shipping costs are calculated at checkout based on your shipping method and delivery address.

4. International Shipping 

  • International shipping fees and delivery times vary by destination. The customer is responsible for any customs duties, taxes, or fees upon delivery.
  • You will receive a tracking number once your order has shipped.

5. Order Tracking

  • Once your order ships, you will receive an email with a tracking number and a link to track your package.
  • If you haven't received tracking information within 2 business days, please contact us.

6. Shipping Restrictions

  • Some larger items may have shipping restrictions or additional shipping fees.

7. Lost or Damaged Items

  • We carefully package your items to prevent damage during transit. If your order is lost or damaged, please contact us within 5 business days of receiving your package.
  • We will work with you to resolve the issue by offering a replacement or a full refund.

8. Returns & Exchanges

  • We accept returns and exchanges within 14 days of the order date.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Visit our Returns & Exchanges page for full details on how to initiate a return or exchange.

9. Shipping to Multiple Addresses

  • Currently, we allow one shipping address per order. If you need to send items to multiple addresses, please place separate orders for each address.